Managed Service Contracts for Field Service Management

SWORD has a unique method of tracking Managed Service Contracts (MSC)and/or Maintenance Plans.

 

To track an MSC:

 

Open the appropriate customer record from the Main Menu Browse option.

 

brwcusmaster

 

 

Select the Equipment +MSC TAB on the Customer Master Record window.

CPE-TAB

See also:

MSC Plan Names
CPE & Managed Service Contracts
CPE Components

 

 

 

 

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