Tech Support for SWORD

Need help? Here you go!

We provide several levels of user assistance for our products, from excellent user manuals to direct email support and real-time telephone support, which may include CrossLoop session.


If you have a question about an ABCI Software application, please check out the tutorials and user guides first, which are available for download with each application. You will most probably find your question answered in the appropriate user guide or one of the following online help sites

Help desk

Hours of Operation: M - F 09:00 - 18:00 PST

If you can't find an answer to your question in the user manuals, tutorials and online web sites, contact us via email:

Optional Real-Time Support (Fee Based):

We also can provide real-time telephone support by appointment. Real-time support may be purchased in advanced by clicking on the following link: Buy Support




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