To post the results of a previously created survey simply open or retrieve the original survey record.




Select Customer Surveys under the Browse Main Menu.



The Master Survey List window opens in Customer Name order.




Locate and highlight the appropriate record and select the [ Change ] button. The Survey Editing window will open.




Complete the appropriate Survey fields, including Respondent, Survey Return Date and check the Survey Complete field. Click on the appropriate radio button to record the Survey Results. Don't click on any of the radio buttons if you wish to record a zero ( 0 ).



Use the Comments field on the tab for Questions 6 through 10 to record customer comments or to note special circumstances.


Also see Printing Survey Results.

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